Job Description

Job Summary
To perform a variety of routine or specialized tests and procedures for use by physicians in diagnosis and treatment of patients in one or more areas of work, such as Clinical Core Laboratory, Transfusion Medicine, Histocompatibility, Flow Cytometry, Molecular Diagnostics, Cytogenetics, Point of Care, Microbiology, and other departments.

Mission Statement
Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Why Join Michigan Medicine?
Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world’s most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

What Benefits can you Look Forward to?

Excellent medical, dental and vision coverage effective on your very first day
2:1 Match on retirement savings
Responsibilities*
Provide Clerical/Administrative Support

Answer phone calls, monitor call list, make critical value calls, report results and document calls, as needed.
Scan documents (scan requisitions and worksheets); organize and file test reports and documents, file slides.
Identify and correct incorrect orders and specimen issues, which include duplicate tests, missing or incorrect samples, missing information, and unacceptable specimens.
Communicate effectively with lab staff, clinicians, and other customers to meet customer service expectations and maintains patient confidentiality.
Manage inventory, unpack shipments, stock lab supplies, and reconcile invoices.
Assist lab leaders in development in technical procedures, protocols, and projects, as needed.
Accessioning, Specimen Processing and Distribution

Accession and process samples with accuracy which includes specimen receiving, centrifuging, aliquoting, and evaluating specimens for suitability of testing.
Prioritize and accurately distribute patient samples within the laboratory consistent with quality assurance goals.
Access and navigate the Pathology Document Control System, Hospital Information System (HIS), and Laboratory Information System (LIS) to accession patient specimens, requesting additional information from appropriate resources.
Assist in Problem solving (duplicate tests, missing samples, incorrect samples, and missing information); call on unacceptable specimens (clotted, hemolyzed, wrong container etc.).
Work with other laboratory personnel to process patient casework with optimal efficiency and accuracy (e.g. basic sample preparation and setup of assays or loading automation lines).
Assist medical staff by attending procedures (bone marrows procedures, interoperative surgery), as required.
Laboratory Support / Maintain and Operate Instruments for Waived, Moderate and High Complexity Testing Instruments.

Perform and document daily maintenance as specified in instrument procedures.
Analyze patient samples as specified in the instrument procedures.
Enter test results into laboratory databases.
Ensure continuous operation by monitoring the status of reagents, parts, and supplies.
Monitor error codes and perform troubleshooting. Document problems, action taken and outcomes in instrument logbooks.
Perform general lab upkeep such as cleaning, removing trash, washing/sterilizing lab ware dishes, taking and recording temperatures, refrigerator and freezer maintenance, handling biohazard and chemical waste Assist with media and reagent preparation.
Maintain work area in a well-stocked, clean condition.
Perform Testing for Waived, Moderate, and High Complexity Tests

Perform and document quality control and proficiency testing for waived, moderate, and high complexity tests. Act on out-of-range quality control values.
Perform waived, moderate, and high complexity testing.
Analyze patient samples and report test results consistent with accuracy and quality assurance goals of the laboratory into laboratory databases.
Interpret test results for waived, moderate, and high complexity tests.